Billing help

Questions about a DataConnector charge?

DataConnector provides infrastructure and payment processing for business software. The charge is most likely for a software subscription you or your business signed up for under another brand name.

Example statement line

DATACONNECTORHQ   $XX.XX

How to identify the charge

  1. 01

    Search your email for a receipt on the date of the charge.

    Look for a subscription, invoice or order confirmation sent around that date.

  2. 02

    Check which business software your company uses for CRM, booking, texting or marketing.

    The charge is most likely for one of those tools.

  3. 03

    Still not sure? Contact billing@dataconnectorhq.com with the date, the amount and the last 4 digits of the card.

    We will help you identify the provider.

Never send your full card number.

Tell us about the charge

Send us the details.

Share the date, the amount and the last 4 digits of the card. We will help you identify the provider.

billing@dataconnectorhq.com

e.g. 49.00

Never send your full card number.